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Data Integrity Issue in Asset-Intensive Industry

Yingli Wang 1, Leighton Eva 1, Gilbert Owusu 2, and Alistair McCormick 2
1. Cardiff Business School, Cardiff University, Cardiff, Wales, UK
2. BT Technology, Service and Operations, BT PLC
Abstract—Fixed asset management is a critical competitive differentiator in asset intensive industries, but the literature on the management of fixed assets focuses on technical issues rather than operational and human concerns. Utilizing an in-depth case study method involving systems demonstrations and interviews, this research assesses that current state of fixed asset management in another of blue chip companies across 5 industry sectors. We conducted a comparative benchmarking assessment that focused on the existing capabilities and completeness of vision for the future of asset management in the asset intensive companies. The research identifies major difficulties with the current methods, technologies used in fixed asset management in these companies, and provides a range of improvements based on the case study data and cross-industry comparison, focusing on people, processes and technology.

Index Terms—data integrity, fixed asset recording, benchmarking, case study, telecommunication

Cite: Yingli Wang, Leighton Evans, Gilbert Owusu, and Alistair McCormick, "Data Integrity Issue in Asset-Intensive Industry," Journal of Advanced Management Science, Vol. 1, No. 3, pp. 338-343, September 2013. doi: 10.12720/joams.1.3.338-343
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