Abstract—At present, many companies around the world are struggling to meet the challenges presented by the organizations’ global trends. The work force has been continuously reminded of the competitiveness and increasing productivity in ensuring better work life. Being stable at the work place seems to be as important as setting the goals of organization for a harmonious working environment in a long term. Therefore, this study that had been conducted in the insurance industry with aims to highlight how the talent and their job satisfaction could boost up the quality of work life and simultaneously enhances organization’s achievement. The results showed that satisfaction with the job are rated high (M=3.68), SD=1.226) by the respondents and thus significantly contributes to their employability and future career. Thus, this study proposed a practical model that could assist decision-makers at different levels in an organization as well as the particular industry.

Index Terms—organization support, quality of work life and insurance industry

Cite: R. Rozaini, Norailis A. W., and Aida B., "Roles of Talent and Job Satisfaction in Quality of Work Life," Journal of Advanced Management Science, Vol. 1, No. 4, pp. 401-404, December 2013. doi: 10.12720/joams.1.4.401-404