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Mediating Role of Knowledge Integration: The Effect of Leadership Styles on Enterprise Systems Success

Razatulshima Ghazali, Mohammad Nazir Ahmad, and Nor Hidayati Zakaria
Department of Information Systems, Faculty of Computing, Universiti Teknologi Malaysia, Skudai, Malaysia
Abstract—Many studies emphasise the crucial role of leaders in implementing knowledge integration (KI) during the enterprise system (ES) post-implementation phase. However, to date, no studies have provided empirical evidence on the role of KI mechanisms in ES success, especially when managed by leaders with different leadership styles. This paper therefore highlights the empirical evidence on the role of KI as a mediator between ES success and two leadership styles, namely, the transformational leadership style and the transactional leadership style.

Index Terms—knowledge integration, enterprise system post-implementation phase, transformational and transactional leadership styles, enterprise systems success

Cite: Razatulshima Ghazali, Mohammad Nazir Ahmad, and Nor Hidayati Zakaria, "Mediating Role of Knowledge Integration: The Effect of Leadership Styles on Enterprise Systems Success," Journal of Advanced Management Science, Vol. 4, No. 6, pp. 499-502, November 2016. doi: 10.18178/joams.4.6.499-502
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