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A Comparative Study among Three Hospitals in Taiwan by Safety Attitudes Questionnaire from Viewpoints of Physicians and Nurses

Hsin-Hung Wu 1, Shuo-Yen Ting 2, Yii-Ching Lee 3, Hsiu-Wen Hsueh 4, and Kuan-Kai Huang 5
1. Department of Business Administration, National Changhua University of Education, Changhua, Taiwan
2. Department of Psychiatry, Chang Hua Hospital, Changhua, Taiwan
3. School of Health Policy and Management, Chung Shan Medical University, Taichung City, Taiwan
Department of Health Business Administration, Hung Kuang University, Taichung City, Taiwan
4. Department of Business Administration, National Changhua University of Education, Changhua, Taiwan
Department of Industrial Education and Technology, National Changhua University of Education, Changhua, Taiwan
5. Center for Quality Management, Chang Hua Hospital, Changhua County, Taiwan
Abstract—This study intends to assess the perceptions of physicians and nurses in patient safety culture based on safety attitudes questionnaire among three hospitals by using the internal survey data in 2016. The results show that physicians and nurses have different perceptions in five out of six dimensions. Physicians and nurses in regional teaching hospital have the best perception in teamwork climate, while physicians and nurses in regional hospital have the best satisfaction in working conditions. In contrast, physicians and nurses in medical center have the best perception in perceptions of management and job satisfaction. However, physicians and nurses in medical center have the highest perception in stress recognition indicating that they might have higher pressure or feel more stressful. Therefore, hospital management needs to pay much attention to reduce their stress.

Index Terms—patient safety culture, safety attitudes questionnaire, Kruskal-Wallis test for three independent samples

Cite: Hsin-Hung Wu, Shuo-Yen Ting, Yii-Ching Lee, Hsiu-Wen Hsueh, and Kuan-Kai Huang, "A Comparative Study among Three Hospitals in Taiwan by Safety Attitudes Questionnaire from Viewpoints of Physicians and Nurses," Journal of Advanced Management Science, Vol. 7, No. 2, pp. 54-58 June 2019. doi: 10.18178/joams.7.2.54-58
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