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On Change Management in the Age of Artificial Intelligence: A Sustainable Approach to Overcome Problems in Adapting to a Disruptive, Technological Transformation

Daniel Valtiner and Christian Reidl
Infineon Technologies Austria AG, Austria
Abstract—Digital Transformation brings along many challenges, opportunities and changes for economy and society. Companies are faced with accelerating dynamics and need to speed up in their ability to adapt in order to gain benefit from these developments. However, an increasingly important aspect of the Digital Transformation is the rise of Artificial Intelligence. This paper presents a practical approach of a change management process for organizations. It comprises top-down and bottom-up elements to introduce a controlled, organization-wide transformation process to implement artificial intelligence technology in daily business life. The approach aims to address the organization in a holistic way and thereby tries to integrate artificial intelligence in existing strategic frameworks.


Index Terms—artificial intelligence, change management, strategic management, digital transformation

Cite: Daniel Valtiner and Christian Reidl, "On Change Management in the Age of Artificial Intelligence: A Sustainable Approach to Overcome Problems in Adapting to a Disruptive, Technological Transformation," Journal of Advanced Management Science, Vol. 9, No. 3, pp. 53-58, September 2021. doi: 10.18178/joams.9.3.53-58
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