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Awareness Level towards Implementing ISO9001: 2008 of Selected Small & Medium Enterprise (SME) Construction Firms in the Philippines

Joseph Berlin P. Juanzon
Civil Engineering Department, Mapua Institute of Technology at Laguna, Malayan Colleges Laguna, Pulo Diezmo Road, Cabuyao City, Laguna 4025 Philippines
Abstract—The implementation of Quality Management System (QMS) ISO 9001:2008 in construction industry is meant to assist the industry in the improvement of the efficiency and effectiveness of the construction management team. In achieving such goals, assessment of the level of awareness of the SME in the construction industry towards the implementation of ISO 9001:2008 QMS was conducted. Descriptive method of research was used in data gathering as well as in the analysis and interpretation of the results. A total of 139 SME based construction firms have been selected in this study. The level of awareness of SME contractors was measured based on the theoretical framework of Knowledge, Attitude and Practice (KAP) of ISO 9001:2008 QMS in the construction sector. Results showed that most of the SME-based construction firms were not aware of the implementation of ISO 9001:2008. This implied that the initiatives of the construction industry in training, exposing, and actual learning to SME construction firms are low, which affected their level of awareness.

Index Terms—ISO 9002:2008, Quality Management Systems (QMS), Small Medium Enterprise (SME)

Cite: Joseph Berlin P. Juanzon, "Awareness Level towards Implementing ISO9001: 2008 of Selected Small & Medium Enterprise (SME) Construction Firms in the Philippines," Journal of Advanced Management Science, Vol. 3, No. 3, pp. 186-193, September 2015. doi: 10.12720/joams.3.3.186-193
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