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QoS Attributes of Web Services: A Systematic Review and Classification

Katawut Kaewbanjong and Sarun Intakosum
Software Systems Engineering Laboratory, Department of Computer Science, Faculty of Science, King Mongkut’s Institute of Technology Ladkrabang, Bangkok, Thailand
Abstract—Up until now, there have been several reviews of QoS attributes of web service from research papers published during 1997- Feb 2014. We found those reviews lack of robust review procedure and purposeful classification. This study offers a systematic review and a new classification of QoS attribute of web service. Our Systematic review shows a clear understanding of the scope, rationale and principles used in construction of the review. The main method of systematic review was done according an established protocol in 6 steps based on 3 research questions grouping from 1,281 papers. According to this systematic review, we found a new valuable classification of QoS web service scenario. Our classification puts each QoS attribute into single category to be used by all stakeholders. By this method, we used only 6 non-overlapping categories; meanwhile, the traditional methods used at least 9 categories. Furthermore, we also discusses the uses of information about QoS attributes in service discover and design context.

Index Terms—QoS, QoS attributes, QoS classification, web service

Cite: Katawut Kaewbanjong and Sarun Intakosum, "QoS Attributes of Web Services: A Systematic Review and Classification," Journal of Advanced Management Science, Vol. 3, No. 3, pp. 194-202, September 2015. doi: 10.12720/joams.3.3.194-202
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