The Study of Knowledge Sharing Behaviour for Forming Community of Practice
Faidah Muhammad and Ariza Nordin
Faculty of Computer and Mathematical Sciences, MARA University of Technology, Malaysia
Abstract—This paper contributes the result of a social network analysis on knowledge sharing behaviour among IT professionals in Higher Education in Malaysia which aims to provide model elements of group formation. Sharing knowledge among IT professionals is crucial as knowledge has become a critical resource for organizations to be competitive. The elements crucial for modelling group formation related to knowledge sharing interactions between the social network of an organization need to be investigated. The purpose of the study is to investigate knowledge sharing behaviour in IT organization using Social Network Analysis (SNA). Analysis of the result indicated job function, knowledge background and relationship are significant elements in relation to knowledge sharing behaviour. The result of this study shall be proposed to be crucial elements in modelling members' profile in the formation Community of Practice (CoP).
Index Terms—knowledge sharing, community of practice, social network analysis (SNA)
Cite: Faidah Muhammad and Ariza Nordin, "The Study of Knowledge Sharing Behaviour for Forming Community of Practice," Journal of Advanced Management Science, Vol. 4, No. 6, pp. 494-498, November 2016. doi: 10.18178/joams.4.6.494-498