Abstract—A new governance regime, changing funding environment and growing competition for reputation and funds require increasing non-research effort of scientists and a higher efficiency of public research institutions. In Germany, the awareness of the needs of central monitoring and support services for scientists increases. Thus, the ‘Traffic Management’ department of the Institute of Transportation Systems within the German Aerospace Center implemented a central service model. A research management team successfully supports scientists, the administration and the management. The team’s key disciplines cover project acquisition, event management, marketing and public relations as well as human resource planning. Aside from a two-thirds reduction of effort on research management tasks per scientist and year and an increased third-party funds rate, further achievements could be realized after the team’s set-up. The service model is a promising approach for successful research management and enhancing the economic efficiency in public research institutions.

Index Terms—research management, public research institutions, science support service

Cite: Kristin Huebner, Sandra Detzer, Anja Mann, and Christin Knacke, "Research Management in Public Research Institutions: Reducing Scientists’ Administrative Effort by Using a New Service Model–A Case Study," Journal of Advanced Management Science, Vol. 3, No. 1, pp. 54-59, March 2015. doi: 10.12720/joams.3.1.54-59