Abstract—Software maintenance has been and remains an important topic for all IT companies. All applications, no matter if they are based on Cloud, Mobile, Social, SAP or any other technology, they are all going through this stage. Therefore is essential for managers to ensure a low cost of the service, while also ensuring a high quality. A major contributor to the overall cost of maintenance is the cost with personnel. In many situations, the size of the team delivering the service is not properly determined, and as a result, the size of the team is either too big generating high costs, or is too small, the team not being able to cope with all requests ending with a long time to answer a request.

Index Terms—software maintenance, team, optimum size, profitable, cost efficient, size estimation, model

Cite: Mircea F. Marian Prodan and Adriana M. Petruta Prodan, "Practical Approach to Manage the Optimum Size of a Software Maintenance Team," Journal of Advanced Management Science, Vol. 4, No. 1, pp. 30-34, January 2016. doi: 10.12720/joams.4.1.30-34