Abstract—Network management in school computer labs is important in order to ensure that all computers are working properly and reliably and can be used effectively. There are various network management systems available in the market, yet none of these systems meet the requirements of users who want a simple, easy to use and fun network management system. Through this study, an instant messaging system is specifically designed to be used and implemented to monitor computer networks in schools. The system uses the Jabber/XMPP due to its ability to provide better security, openness, flexibility and cross-platforms support. Extended function and plugins are added to meet the monitoring requirements in school labs. A network monitoring test was conducted to verify the system readiness and its ability to perform tasks. The results showed that the system managed to transmit all the necessary data and information accurately.

Index Terms—network management, instant messaging, context awareness, presence awareness, FCAPS model, Jabber/XMPP, plugins, client-server

Cite: Siti Rahayu Abdul Aziz, Mohamad Ibrahim, and Mohd Suhaimi Sauti, "The Exploitation of Instant Messaging to Monitor Computer Networks Using XMPP: A Study Focuses on School Computer Labs," Journal of Advanced Management Science, Vol. 4, No. 3, pp. 265-270, May 2016. doi: 10.12720/joams.4.3.265-270