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JOAMS 2023 Vol.11(3): 99-105
doi: 10.18178/joams.11.3.99-105

Ready Reference Health Information Resources for the Target Audience: A Framework

Mohd Rafiz Salji1*, Mazwani Ayu Mazlan1, Haslinda Husaini1, Mohamad Noorman Masrek1, and Salina Zawawi2
1. Faculty of Information Management, Universiti Teknologi MARA, Malaysia
2. Sarawak State Library, Kuching, Sarawak, Malaysia
Email: mazwani419@uitm.edu.my (M.A.M.), haslinda3145@uitm.edu.my (H.H.), mnoorman@uitm.edu.my (M.N.M.), salinaz@sarawak.gov.my (S.Z.)
*Correspondence: mohdrafiz@uitm.edu.my (M.R.S.)

Manuscript received November 1, 2022; revised January 21, 2023; accepted March 14, 2023; published September 8, 2023.

Abstract—In the library, a variety of resources are provided to the customer in order to access or retrieve health information materials. Based on previous works, there are numerous services available to the customer in general to access these materials. However, there are two problems with obtaining health information. The first is the time required to search for and acquire the right health information materials by the customer or with the support of the library, and normally, the customer searches for health information for their own purposes. The next problem is that some of the information obtained from certain sources is not reliable. Therefore, in order to solve these problems, this paper proposes a framework to provide a new service in the form of ready reference health information resources, either printed or digital, specifically to the target audiences. This paper also proposes engaging with health professionals to confirm the content’s credibility before publishing ready reference health information resources. Based on these ideas, it is hoped that the problems of time spent searching for information and the reliability of information obtained from certain sources will be resolved.

Keywords—health, health information, ready reference health information resources, target audience, library

Cite: Mohd Rafiz Salji, Mazwani Ayu Mazlan, Haslinda Husaini, Mohamad Noorman Masrek, and Salina Zawawi, "Ready Reference Health Information Resources for the Target Audience: A Framework," Journal of Advanced Management Science, Vol. 11, No. 3, pp. 99-105, 2023. 

Copyright © 2023 by the authors. This is an open access article distributed under the Creative Commons Attribution License (CC BY-NC-ND 4.0), which permits use, distribution and reproduction in any medium, provided that the article is properly cited, the use is non-commercial and no modifications or adaptations are made.
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